A Customer Success Power Couple: Drift + TextExpander

Of my own accord, I independently created these project pieces to test my professional skills and expand my knowledge and experience. I was not hired or paid to complete this work.


Cared for customers come back. Here I show you how two tools, Drift and TextExpander, create a seamless duo in providing customers lightning-fast assistance while saving success teams hours of typing--all without compromising the warmth of human-to-human interaction.

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How Fundraising + Marketing are One-in-the-Same

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Flirting + Converting: The Spicy Game of Sales